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Lease , Strategy , Commercial Real Estate

Why “Market Rate” Is an Illusion

By Jonathan Keyser
September 29, 2025

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If you’ve ever leased space, you’ve probably heard this phrase: “That’s the market rate.”

 

It sounds official—like there’s one universally fair number and you’d be unreasonable to push back. But here’s the reality: there isn’t a single “market rate.” There’s a range, and where you land within that range depends on the leverage you create—or don’t.

 

The Problem with “Market Rate”

When someone says, “This is market,” what they usually mean is, “This is the deal I believe makes sense.” The challenge is that the way “market” is presented doesn’t always reflect the full picture.

 

Here are a few common ways numbers can be framed:

 

  • Asking vs. Effective Rent – The “market” rate often refers to the asking rate—the sticker price. But once you account for free rent, tenant improvement allowances, and other concessions, the true number (effective rent) can look very different.

  • Different Comps, Different Stories – Depending on whether you pull averages from Scottsdale, Chandler, Class A, or Class B buildings, the “market” can shift significantly.

  • Owner Metrics vs. Occupier Priorities – Owners think in terms of returns and cap rates. For a business leader, the focus should be on monthly costs, flexibility, and the impact on operations. 

So when you hear “market,” remember: it’s not fact—it’s framing.

Why This Hits Hard in Arizona

Arizona’s commercial real estate market is evolving rapidly—driven by relocations, growth industries, and major investments like semiconductors. What’s considered “market” in one submarket can be very different from another.

 

A deal that looks competitive in Scottsdale might be above the true average in Chandler. A building in Tempe might reference “market” numbers that don’t factor in the concessions being offered in Phoenix.

 

If you take “market rate” at face value, you could easily miss opportunities.

What Changes When You Have an Advocate

This is why I believe so strongly in tenant-only representation. A dedicated advocate isn’t balancing the interests of both sides—they’re 100% focused on ensuring you get the best terms possible.

 

Here’s what that looks like in real life:

 

  • Real Intel – Providing an objective view of the market, free from any fiduciary responsibilities.
  • Leverage – Creating competition for your tenancy.
  • Protection – Ensuring you’re not exposed to hidden costs, rigid terms, or unfavorable clauses buried in the fine print. 

With an advocate, you move from reacting to someone else’s version of “market” to actively shaping the outcome that best serves your company.

 

The Bottom Line

“Market rate” isn’t a law—it’s a perspective. The companies that win are those that dig deeper, ask better questions, and negotiate with leverage.

 

That’s how real estate shifts from being just a cost of doing business to becoming a true advantage for your company.

 

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Jonathan Keyser

Jonathan Keyser is the Founder and Managing Partner of Keyser Commercial Real Estate(http://www.keyser.com/), which has become the largest commercial real estate firm of its kind in Arizona. Jonathan is also a Founding Partner of Exis Global, which today has over 580 people worldwide representing exclusively occupiers of commercial real estate. He is also the founder of a small investment fund that invests in emerging technology companies within Arizona, to support and help grow the startup ecosystem in the state. Jonathan was recently named "The Commercial Real Estate Disruptor" by USA Today and he is a #1 Wall Street Journal Best Selling Author, for his Best Selling Book, “You Don’t Have to be Ruthless to Win”. He has also been named a "Top Social Capital CEO" by the International Business Times, is a highly sought after keynote speaker, is widely recognized as a thought leader featured in hundreds of articles, publications, and podcasts, and has been named a "Top 20 Virtual Keynote Speaker" nationally. As an entrepreneur, Jonathan has built KEYSER into an eight-figure firm named recently as one of the Top 50 Most Trustworthy Companies in America by The Silicon Review. Jonathan is also one of the most connected business leaders in Arizona. He is an active member of Greater Phoenix Leadership (consisting of the region’s leading CEO’s), and he is also a member of Young Presidents Organization (YPO), Chief Executive Organization (ceo), and the Million Dollar Speaking Group (MDSG) within the National Speakers Association. With almost 30 years of experience in the Commercial Real Estate Industry, Jonathan’s firm represents occupiers of space exclusively, both domestically and internationally across a broad range of industries. Jonathan is sought out by companies around the world for his real estate expertise and business acumen. He is particularly good at identifying creative strategies to align real estate with business requirements, designing and implementing unique solutions to complex real estate challenges, and solving Landlord / Tenant conflicts where negotiations have deteriorated in the face of rising hostilities. Jonathan is happily married to his wife Susanna, and has 5 kids with one on the way. His mission is to change the business community through selfless service, and his entire firm is built upon this philosophy. Jonathan is known throughout the business community as someone who loves to help others, and who goes out of his way to be of service to people across the community.

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