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Project Management , Commercial Real Estate

The Power of a Project Manager: How to Elevate Your Commercial Real Estate Project as a Tenant

By Jonathan Keyser
October 28, 2024

 

 

Listen On The Go

Managing a real estate project can feel overwhelming if you're a tenant or occupier of commercial space. Whether you're planning a move, expanding your current space, or building something new, there are so many details to keep track of…which is exactly where a Project Manager (PM) becomes your best ally. They’re the key to ensuring your project stays on track and delivers the space that fits your needs.

 

Think of a PM as your personal guide through the complexities of commercial real estate. From working with architects and contractors to ensuring your space is tailored to your specifications, a project manager handles all the details. They streamline communication, make sure deadlines are hit, and protect your budget, freeing you up to focus on running your business.

What Does a Project Manager Do for Tenants?

For tenants, a PM handles the nitty-gritty details that can make or break your space. They define your objectives and create plans that reflect what you need to get out of your real estate project. Whether it’s optimizing space to boost employee productivity, managing a lease negotiation, or ensuring the build-out meets your operational needs, a PM handles it all.

They also handle risks—like potential delays or cost overruns—before they become real problems. And because they oversee everything, you don’t have to worry about things slipping through the cracks. From ensuring compliance with building codes to keeping everyone—vendors, landlords, architects—on the same page, the PM is the go-to person, making sure your space comes together exactly as you envisioned.

 

Why Tenants Should Hire a Project Manager

If you’re leasing commercial space, hiring a project manager is one of the smartest moves you can make. Here’s why:

 

  1. They Protect Your Interests:
    A good project manager looks out for the tenant first. They ensure that everything in your space aligns with your business goals and operational needs, not just what’s convenient for the landlord or contractor.
  2. They Streamline Communication:
    Managing a project means dealing with landlords, contractors, architects, and more. Your PM simplifies this by becoming the central point of contact. They make sure everyone understands your expectations, so you don’t have to chase people down for answers or worry about miscommunication.
  3. They Save You Time and Money:
    As a tenant, time is money. A PM makes sure the project stays on schedule and within budget, identifying cost-saving opportunities without cutting corners. They know how to navigate negotiations and keep things moving, so you don’t waste time—or rent money—on delays.

Keeping Your Project on Track: The PM’s Impact on Timelines and Budgets

One of the biggest headaches for tenants is when a project drags on longer than expected. Delays can mean higher costs, lost revenue, and frustrated employees. A skilled project manager anticipates potential roadblocks, keeps everyone on track, and ensures your space is ready when promised. They create realistic timelines and keep the momentum going by resolving issues quickly—because the last thing you need is for your team to be stuck in a temporary space longer than necessary.

 

When it comes to budget, your PM knows how to stretch your dollars. They negotiate favorable terms, control expenses, and make sure every dollar you spend is doing double-duty. Whether you’re customizing a new office or retrofitting an existing space, they’ll keep things financially sound so you can focus on your business, not budget overruns.

 

How to Find the Right Project Manager as a Tenant

Finding the right PM is crucial for any tenant who wants to ensure their project goes off without a hitch. Here’s how to make sure you hire the best:

 

  1. Look for Experience in Tenant Projects:Focus on PMs who specialize in tenant representation or have a strong background in working with occupiers of space.  Most project managers work for landlords, which is a different skillset and creates conflict of interest issues, so you want a PM that is unconflicted with deep experience representing tenants.
  2. Check Their Credentials/References:Make sure they have the right qualifications and, more importantly, experience in commercial real estate projects focusing on tenant needs.
  3. Make Sure They Communicate Well:Your PM needs to work seamlessly with you, your team, and the landlord. Strong communication skills are essential.
  4. Understand Costs and Terms:Clarify their fee structure and exactly what services are included. Transparency is crucial to managing costs.
  5. Make sure they can work seamlessly with your tenant broker: So many times, not having an integrated PM into the negotiation leaves money on the table and doesn’t set up your project for success.

Bottom Line for Tenants: A PM is Your Secret Weapon

For tenants, a project manager is more than just a coordinator—they’re your advocate. They handle all the details that make your commercial real estate project successful, ensuring your new space meets your needs, stays on budget, and is ready on time. With a PM on your side, you're not just securing a space—you’re creating a workplace that works for you and your team.

 

So, don’t go it alone. Whether you're expanding, moving, or renovating a qualified project manager can save you time, money, and a lot of headaches. Trust me, it’s a move you’ll never regret.

 


Frequently Asked Questions:

What role does a project manager play in a commercial real estate project?
A project manager oversees all aspects of a project, serving as the central contact among clients, architects, contractors, and vendors. They define objectives, create plans, manage budgets, and ensure compliance with timelines and quality standards.

 

What are the benefits of hiring a project manager for my commercial real estate project?
Hiring a project manager enhances efficiency through expert coordination and streamlined communication. They save time and costs by managing timelines, identifying savings, and ensuring the project remains financially viable without sacrificing quality. 

 

How can I find and hire a qualified project manager for my commercial real estate?
To find a qualified PM, research reputable firms, seek recommendations, evaluate candidates' credentials, and conduct interviews. Check references and consider their communication skills and fee structures before making a decision.

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Jonathan Keyser

Jonathan Keyser is the Founder and Managing Partner of Keyser Commercial Real Estate(http://www.keyser.com/), which has become the largest commercial real estate firm of its kind in Arizona. Jonathan is also a Founding Partner of Exis Global, which today has over 580 people worldwide representing exclusively occupiers of commercial real estate. He is also the founder of a small investment fund that invests in emerging technology companies within Arizona, to support and help grow the startup ecosystem in the state. Jonathan was recently named "The Commercial Real Estate Disruptor" by USA Today and he is a #1 Wall Street Journal Best Selling Author, for his Best Selling Book, “You Don’t Have to be Ruthless to Win”. He has also been named a "Top Social Capital CEO" by the International Business Times, is a highly sought after keynote speaker, is widely recognized as a thought leader featured in hundreds of articles, publications, and podcasts, and has been named a "Top 20 Virtual Keynote Speaker" nationally. As an entrepreneur, Jonathan has built KEYSER into an eight-figure firm named recently as one of the Top 50 Most Trustworthy Companies in America by The Silicon Review. Jonathan is also one of the most connected business leaders in Arizona. He is an active member of Greater Phoenix Leadership (consisting of the region’s leading CEO’s), and he is also a member of Young Presidents Organization (YPO), Chief Executive Organization (ceo), and the Million Dollar Speaking Group (MDSG) within the National Speakers Association. With almost 30 years of experience in the Commercial Real Estate Industry, Jonathan’s firm represents occupiers of space exclusively, both domestically and internationally across a broad range of industries. Jonathan is sought out by companies around the world for his real estate expertise and business acumen. He is particularly good at identifying creative strategies to align real estate with business requirements, designing and implementing unique solutions to complex real estate challenges, and solving Landlord / Tenant conflicts where negotiations have deteriorated in the face of rising hostilities. Jonathan is happily married to his wife Susanna, and has 5 kids with one on the way. His mission is to change the business community through selfless service, and his entire firm is built upon this philosophy. Jonathan is known throughout the business community as someone who loves to help others, and who goes out of his way to be of service to people across the community.

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