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Strategy , Commercial Real Estate , Dual Agency

What Does “Concessions in Real Estate” Actually Mean?

By Jonathan Keyser
November 13, 2025

What Does “Concessions in Real Estate” Actually Mean?

When tenants negotiate commercial leases—whether for office, warehouse, manufacturing, medical, or retail properties—they often hear the term “concessions.” Understanding concessions in real estate is essential because these incentives can significantly affect the total cost of occupancy and the overall value of a lease.

In a competitive or high-vacancy market, landlords use concessions to attract and retain tenants, while savvy occupiers use them to improve lease economics, flexibility, and return on investment.

 

What Are Concessions in Real Estate?

In commercial leasing, concessions in real estate refer to benefits or incentives that landlords offer to make a lease more appealing. These can include:

 

  • Free rent periods: Allowing tenants to occupy space rent-free for a defined time.
  • Tenant improvement (TI) allowances: Contributions toward build-out, customization, or relocation expenses.
  • Reduced or delayed rent escalations: Slower rent increases over the lease term.
  • Early occupancy or flexible commencement: Starting operations before the rent clock begins.
  • Renewal or expansion incentives: Benefits offered to encourage longer commitments.

These concessions help balance negotiation power, particularly in markets where supply exceeds demand.

 

How Market Dynamics Influence Concessions

The type and value of concessions in real estate depend heavily on market conditions. When vacancy rates rise or new inventory enters the market, landlords compete harder for tenants by increasing incentives. Conversely, in tight markets with high demand, concessions tend to shrink.

 

Each property type experiences these trends differently:

 

  • Office: Longer free rent and higher TI allowances are common in soft urban markets.
  • Warehouse & Manufacturing: Concessions often include phased rent or infrastructure upgrades.
  • Medical: Landlords may fund compliance-related build-outs such as ADA or HVAC modifications.
  • Retail: Rent reductions, signage rights, or percentage-rent caps can incentivize store openings.

By understanding these patterns, tenants can better position themselves to capture maximum value.

 

Why Concessions Require Strategic Negotiation

While concessions improve economics, they must be negotiated carefully. A generous TI allowance, for instance, may be offset by a higher rent or longer term. The real question isn’t how many concessions you receive—but how they affect total cost over time.

 

Keyser helps clients quantify the real value of each concession, comparing offers across markets and lease structures. Because Keyser represents only tenants and owner-occupiers—never landlords—the firm’s analysis is entirely unbiased and focused on protecting the client’s financial interests.

 

AI-Enabled Market Analytics: Seeing the Full Picture

Keyser is AI-enabled, integrating artificial intelligence and market analytics to evaluate rent trends, concession averages, and vacancy rates across multiple geographies.

 

AI modeling allows Keyser’s advisors to:

 

  • Compare concessions across submarkets and property types.
  • Identify where landlords are increasing incentives due to rising vacancy.
  • Forecast future market softening or tightening to time renewals strategically.

This data-driven approach ensures tenants negotiate from a position of knowledge, not assumption. By understanding where concessions are expanding or contracting, clients can secure more favorable deals—without overcommitting or missing hidden value.

 

Global Reach, Local Precision

 

With over 600 professionals and international partners worldwide, Keyser provides global insight with local expertise. The firm’s advisors track concession trends across continents—helping clients in markets as diverse as Phoenix, London, and Singapore make informed, competitive decisions.

 

Whether you’re renewing an office lease, expanding a warehouse, opening a medical facility, or repositioning a retail portfolio, Keyser delivers comprehensive advisory support to help you capitalize on every opportunity.

 

The Bottom Line: Data, Strategy, and Advocacy

Understanding concessions in real estate isn’t just about recognizing incentives—it’s about leveraging them strategically. By combining AI-driven analytics, global reach, and conflict-free representation, Keyser empowers tenants to turn market conditions into measurable advantage.

 

When negotiated intelligently, concessions can transform a standard lease into a strategic financial asset—and that’s where Keyser delivers exceptional value.

 


 

Frequently Asked Questions: 

Q: What are real estate concessions and how do they work in commercial leases?
A: In commercial leasing, “concessions” refer to incentives or benefits a landlord offers to make a lease more attractive. These may include rent-free periods, tenant improvement (TI) allowances, delayed escalations, early occupancy, or renewal/expansion incentives. The purpose is to improve lease economics or help a tenant move in sooner or with less upfront cost.

 

Q: How do market conditions affect the value of concessions in commercial real estate?
A: The type and value of concessions vary with market supply and demand. In a softer market with higher vacancy, landlords often offer more generous concessions (longer free rent, larger TI). In a tight market with strong demand, concessions tend to shrink. The trends can also differ by property type (office, warehouse, medical, retail).

 

Q: Why is it important for a business leader (tenant-occupier) to negotiate concessions strategically?
A: Because concessions aren’t free—they often come with trade-offs (higher base rent, longer lease term, or other costs). The real value lies in how the incentives impact the total cost of occupancy and long-term flexibility. Savvy occupiers evaluate concessions by quantifying their impact and comparing offers across markets and property types.

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Jonathan Keyser

Jonathan Keyser is the Founder and Managing Partner of Keyser Commercial Real Estate, which has become the largest commercial real estate firm of its kind in Arizona. Jonathan is also a Founding Partner of Exis Global, which today has over 580 people worldwide exclusively representing occupiers of commercial real estate. He is also the founder of a small investment fund that invests in emerging technology companies within Arizona, supporting and helping to grow the state's startup ecosystem. Jonathan was named “The Commercial Real Estate Disruptor” by USA Today. He is a #1 Wall Street Journal Best Selling Author, for his book, “You Don’t Have to be Ruthless to Win”. Jonathan is a highly sought-after keynote speaker, is widely recognized as a thought leader, has been featured in hundreds of articles, publications, and podcasts, and has been named a “Top 20 Virtual Keynote Speaker” nationally. As an entrepreneur, Jonathan has built Keyser into an eight-figure firm, which was named one of the Top 50 Most Trustworthy Companies in America by The Silicon Review. Jonathan is also one of the most connected business leaders in Arizona. He is an active member of Greater Phoenix Leadership, Young Presidents Organization (YPO), Chief Executive Organization (ceo), and the Million Dollar Speaking Group (MDSG) within the National Speakers Association (NSA). With almost 30 years of experience in the Commercial Real Estate Industry, Jonathan’s firm represents occupiers of space exclusively, both domestically and internationally across a broad range of industries. Jonathan is sought out by companies worldwide for his expertise in real estate and business acumen. He is particularly skilled at identifying creative strategies to align real estate with business requirements, designing and implementing unique solutions to complex real estate challenges, and resolving landlord-tenant conflicts where negotiations have deteriorated due to rising hostilities. Jonathan is happily married to his wife, Susanna, and has six children. His mission is to change the business community through selfless service, and his entire firm is built upon this philosophy. Jonathan is known throughout the business community as someone who loves to help others and who goes out of his way to be of service to people across the community.

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